Pengertian, karakteristik dan perspektif balanced scorecard. What follows, provides guidance and advice on the development and implementation of a balanced scorecard for those organisations considering the introduction of a. A balanced scorecard or bsc is a type of visual tool. Click here to download our balanced scorecard template. Scs scorecard balanced scorecard for sarawak civil. An example balanced scorecard might resemble the following image. Balanced scorecard pdf ebook balanced scorecard iso 50001 balanced scorecard balanced scorecard adalah balanced scorecard for government example balanced scorecard guia balanced scorecard model balanced. This example was created by using performancepoint services. Balanced scorecard is a widely recognised and accepted performancemeasurement tool that is currently used in thousands oforganisations around the world. Bsc berasal dari dua kata yaitu balanced berimbang dan scorecard kartu skor. Sebelum munculnya konsep balanced scorecard, yang umum dipergunakan dalam perusahaan selama ini adalah pengukuran kinerja tradisional yang hanya menitikberatkan pada sektor keuangan saja. Metricnets call center balanced scorecard the call center balanced scorecard step 1 six critical performance metrics have been selected for the scorecard step 2 each metric has been weighted according to its relative importance step 3 for each performance metric, the highest and lowest performance levels in the benchmark are recorded step 4.
Berikut ini adalah kumpulan contoh jurnal penelitian pemasaran yang merupakan kumpulan file dari berbagi sumber jurnal, tentang balanced scorecard yang bisa bapakibu gunakan dan diunduh secara gratis dengan menekan tombol download biru dibawah ini. Bsc adalah pendekatan terhadap strategi manajemen yang dikembangkan oleh drs. A free powerpoint ppt presentation displayed as a flash slide show on id. These printable templates are very easy to use you just have to download the template from the link provided in this. So to ease their job, psd balanced scorecard templates download come to their help. The bsc retains financial metrics as the ultimate outcome measures for company success, but supplements these with metrics from three additional perspectives. Hadji kalla cabang cokroaminoto melalui pendekatan balanced scorecard adalah sebesar 83,33% dari total tolok ukur yang digunakan untuk melakukan pengukuran kinerja. Robert kaplan harvard business school and david norton pada awal tahun 1990. Includes index measurement and management in the information age why does business need a balanced scorecard. Berikut ini adalah download jurnal gratis yang merupakan kumpulan file dari berbagi sumber tentang download jurnal balanced scorecard yang bisa bapakibu gunakan dan diunduh secara gratis dengan menekan tombol download biru dibawah ini. The balanced scorecard is divided into four main areas.
Balanced scorecard sustainability management with the balanced scorecard in recent years many corporations have implemented environmental andor social management. The balanced scorecard system scs scorecard is a performance management system that enables an organization to clarify its vision, mission, strategies and objectives and translate them into action. Berikut ini adalah download jurnal gratis yang merupakan kumpulan file dari berbagi sumber tentang jurnal balanced scorecard yang bisa bapakibu gunakan dan diunduh secara gratis dengan menekan tombol download biru dibawah ini. Ppt balanced scorecard powerpoint presentation free to. Its a great team building activity, process management tool and, when you do it properly, you end up with an action plan thats fully. The images of the template which i will share in this post are 100% original and are in hd quality so that when you take the print out of the template it is of good quality and clear. My experiences as a balanced scorecard practitioner with a large canadian company taught me that tremendous results are possible with the tool, but to attain. The formulation of a strategy map is a very important thing to be done by all companies, because by formulating a strategy map that is in the enterprise environment, companies can see the work performance of companies over the years. Definisi balanced scorecard konsep balanced scorecard selanjutnya akan disingkat bsc. Balanced scorecard what is a bsc, tips, and examples. Balance scorecard and performance measurement in a greek. Balanced scorecard adalah suatu konsep pengukuran kinerja bisnis yang menyeimbangkan pengukuran atas kinerja sebuah organisasi bisnis yang selama ini dianggap terlalu condong pada kinerja keuangan. Created by the balanced scorecard institute and offered in. The balanced scorecard professional certification program provides participants with the tools they need to build, implement, and sustain a balanced scorecard planning and management system in their organization.
Balanced scorecards are often used during strategic planning to make sure the companys efforts are aligned with overall strategy and vision. Pdf the balanced scorecard demystified henry waruhiu. Tujuan penelitian adapun tujuan dari penelitian ini adalah untuk menganalisis kinerja perusahaan daerah air minum kota surakarta dengan menggunakan metode balanced scorecard. Memahami apa itu balanced scorecard zahir accounting blog. Developed by robert kaplan and david norton, the balanced scorecard method translates an organisations strategy into performance objectives, measures. A balanced scorecard bsc is a visual tool used to measure the effectiveness of an activity against the strategic plans of a company. Livro 1997 kaplan e norton estrategia em acao balanced scorecard. Balanced scorecard available for download and read online in other formats. The balance scorecard method was introduced by kaplan and norton1992, 1996, it has. Pengertian balanced scorecard, karakteristik dan prespektif balanced scorecard terlengkap balanced scorecard atau kartu skor berimbang adalah adalah suatu metode pengukuran dan penilaian kinerja suatu perusahaan dengan mengukur empat perspektif yaitu perspektif keuangan, perspektif pelanggan, perspektif proses bisnis internal, perspektif pembelajaran dan pertumbuhan. Balanced scorecard stepbystep volta river authority. Memahami apa itu balanced scorecard zahir accounting.
Throughout the entire process of building and implementing a balanced scorecard. A full balanced scorecard example including 6 templates. Balanced scorecard examples are typically used when planning strategies using this ensures that the efforts of the company align with its vision and strategy. Like a laser beam, strategy now has a clear path to everyone in the organization. Balanced scorecard bsc is a strategic planning and management system used to communicate, align, prioritize and measure progress. Pdf perumusan peta strategi dengan metode balanced. Balanced scorecard free ppt and pdf download workshopbank. The balanced scorecard is a workshop technique for establishing the most useful high level measures by which to monitor your companys units progress and performance against its strategic goals. The cap and harvard plans both foresee a digital pandemic surveillance state in which virtually every american downloads an app to their phone that geotracks their movements, so if they come into contact with anyone who later is found to have covid19, they can be. Pdf the balanced scorecard in the public sector organization. Salah satu metode yang dapat digunakan sebagai alat ukur kinerja tersebut adalah metode balanced.
Berdasarkan kelebihan yang dimiliki balanced scorecard, maka penulis tertarik untuk mengukur kinerja suatu perusahaan dengan menggunakan instrumeninstrumen yang terdapat di dalam balanced scorecard ke dalam skripsi yang berjudul pengukuran kinerja dengan balanced scorecard pada pt. Once you click on the download button, you will be prompted to select the files you need. Jurnal penelitian manajemen pdf jurnal penelitian manajemen pdf adalah jenis penelitian ilmiah yang berisi tentang manajemen dan disajikan dalam bentuk pdf. The call center balanced scorecard amazon web services. Asriyani, a311 06 709, pengukuran kinerja dengan balanced scorecard. Saat ini balance scorecard tidak lagi dianggap sebagai pengukur kinerja, namun telah menjadi sebuah rerangka berpikir dalam pengembangan strategi. Despite the best intentions of those at the top, lofty. There are multiple files available for this download. Balanced scorecard system may affect the companys productivity in the forms of financial perspective, internal business process perspective, and learning as well as. Balanced scorecard diciptakan untuk mengatasi problem tentang kelemahan sistem pengukuran kinerja eksekutif yang hanya berfokus pada perspektif keuangan saja dan cenderung mengabaikan perspektif non keuangan. Using the balanced scorecard as a strategic management system. Sebagai pengertian kesimpulan bahwa balanced scorecard adalah sistem pengukuran kinerja yang fokus tidak hanya pada aspek keuangan namun juga pada aspek non keuangan.
Introduction to our balanced scorecard the balanced scorecard bsc is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and. Melalui balanced scorecard diharapkan bahwa pengukuran kinerja keuangan dan nonkeuangan dapat menjadi bagian dari sistem informasi bagi seluruh pegawai dan tingkatan dalam organisasi. Use it to measure the value of an activity against your companys strategic plant. Data yang digunakan adalah data dari perusahaan daerah air minum kota surakarta pada tahun 2006, 2007, dan 2008. Balanced scorecard, definisi, konsep dan perspektif. The articles in this section describe how to create a similar balanced scorecard that you can use in your organization.
The balanced scorecard focuses on factors that create longterm value traditional financial reports look backward reflect only the past. This content was uploaded by our users and we assume good faith they have the permission to share this book. Doc contoh penerapan balanced scorecard pada pt kojo. Berikut ini adalah gambar yang menjelaskan tentang hubungan sebab akibat keempat perspektif dalam balance scorecard. These samples will get you up and running with office business scorecard manager 2005 using a sample balanced scorecard template details note. By the end of this article, youll be a balanced scorecard expert. Pdf balanced scorecard download full pdf book download. In terms of harvard professor robert simons control systems scheme, the balanced scorecard is a. Measuring business strategy financial perspective customer perspective internalbusinessprocess perspective learning and growth perspective linking balanced scorecard measures to your strategy structure and strategy pt. Pengertian balanced scorecard balanced scorecard adalah sebuah sistem manajemen untuk mengukur kinerja perusahaan secara lebih komprehensif. Balanced scorecard atau bsc merupakan suatu sistem manajemen strategi strategic based responsibility accounting system yang menjelaskan mengenai misi serta strategi dari suatu perusahaan ke dalam tujuan. Download microsoft office business scorecard manager. Using the balanced scorecard as a strategic management.